Privacy Policy

Satisfactions Guarantee

you must be 100% satisfied in your every purchase. If not, you can return the products within 20 days of receipt for a full refund or a credit on a future purchase. We do not honor any claims after twenty (20) days from the date of delivery.

Product Warranty

if any product breaks or has any problems not due to use or misuse, you can return the product within 20 days of receipt for a full refund or a credit on a future purchase. You may request a replacement of any product if its condition is not satisfactory (damaged materials, stains, missing components etc.) within 10 days.

Service Guarantee

Our service starts with a live person you can call to ask questions or place an order. But our service doesn't stop there. We notify you of when your item is shipped and any delays there may be in shipping. We are always only an email or a phone call away. All email inquiries will be responded to within 24 hours. 

Feel free to order any time on-line or if you have any other questions before you place your order please telephone us during business hours (9:30 to 5:30 NST, Nepal Standard Time; GMT+05:45) at +977-1-4420218

We hope you enjoyed your visiting with us. We are working hard to offer you the very best Service. 

Return and refund Policy

If, for any reason you are not fully satisfied with your online kukri purchase as described, Please notify us by email and return the knife undamaged immediately. A full no quibble refund will be made upon receipt of the goods. Please note that shipping, handling and insurance charge will not be refundable. Return shipping Charge will also be paid by Buyers.

Return Address

Ram Kumar Khadka

Nepalese Khukuri House Pvt. Ltd

Postal Code: 24736, Amrit Marg, Thamel-29,

Kathmandu, Nepal

Phone: +977-1-4420218

Email: [email protected] 

US Office:                              

Joshi Merchants LLC                 

8307 Georgian Ct

Manassas, VA 20110

USA

Phone: +1 (571)2928856